Refund Policy
Refund Policy
Last Updated: [12/05/2023]
Thank you for choosing TechHarbor Solutions. We strive to provide excellent products and services to our customers. Your satisfaction is our priority. Please read our refund policy carefully to understand your rights and responsibilities.
1. Refund Eligibility:
1.1 Product/Service Not as Described:
If the product or service delivered is significantly different from what was described, you may be eligible for a refund. Please contact our customer support team at +1 804 715 5506 within 7 days of the purchase.
1.2 Technical Issues:
In the event of technical issues preventing you from using our product or service, we will work with you to resolve the problem. If a resolution is not possible, and the issue is on our end, you may be eligible for a refund.
2. Refund Process:
2.1 Contact Customer Support:
To initiate a refund, please contact our customer support team at +1 804 715 5506. Provide your order details, explain the reason for the refund request, and cooperate with any troubleshooting steps our team may suggest.
2.2 Approval and Notification:
Once your refund request is received, we will review it and notify you of the approval or rejection. If approved, the refund will be processed using the original payment method within 10 business days.
3. Exclusions:
3.1 Change of Mind:
We do not offer refunds for purchases made due to a change of mind. Please review your order carefully before completing the purchase.
3.2 Service Utilization:
Refunds will not be provided for services already utilized or if the customer fails to follow the provided instructions for product use.
4. Contact Us:
For any questions regarding this Refund Policy, please contact us at:
TechHarbor Solutions
Phone: +1 804 715 5506
5. Updates to the Refund Policy:
TechHarbor Solutions reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting. It is your responsibility to review this policy periodically for updates.
By making a purchase with TechHarbor Solutions, you acknowledge that you have read, understood, and agreed to our Refund Policy.